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FAQ

Please feel free to contact us with any questions you don't see here, or for any clarification needed.

  • Do I need to provide my own cleaning prouducts / equipment?
    No you do not. We provide what is needed for cleaning supplies and equipment. However if there is a product that you already have or prefer to be used we can make needed adjustment.
  • Do I need to be present for the clean?
    It is not required. The majority of our clients have their cleaning done before or after business hours. We will meet with you and go over any specific details that you want or need done for your particular clean, as well as inform you what is included or available in regards to services. At that time we will arange a time and way to access the building for the services to be performed.
  • How do I make payments?
    Depending on the frequency of services provided you can make an electronic payment or we can work with your payrole services.
  • How are you services and pricing calculated?
    Each customer and building have a unique scope of work. Therefore, we will make an appointment to meet personally on site with you and asses your specific needs. We then provide a contract of all services provided and total cost per clean.

Billing & Pricing

We can work out a schedule to best fit both your needs and budget

Payments Accepted

We accept at this time both cheque and electronic payments.

Cancellation Policy

Please allow a minimum 24 hours notice of cancellation.

Satisfaction Guarantee

If you are not for some reason 100% satisfied with the services provided please let us know and we will rectify the situation as soon as possible.

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